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Frequently Asked Questions

Everything you need to know about Remedy Box.

The Box

Each box contains 3 or more herbal remedy recipes with pre-measured ingredients. Everything you need to make the remedies at home is included — no extra shopping required.

We source high-quality herbs and botanicals. Many of our ingredients are organic or wildcrafted. Each box includes a card with sourcing details for that month's herbs.

Every box includes at least 3 recipes. Depending on the theme, some boxes include 4 or 5 recipes and bonus preparation tips.

Our boxes contain botanical herbs and may include tree nuts, seeds, or plant-based ingredients that some people are sensitive to. Full ingredient lists are included in every box. Consult your healthcare provider if you have known allergies.

Subscription & Billing

Choose a box theme (Detox, Immunity, or Stress Relief) and you'll receive a new box every month. You're billed on the same day each month and can cancel anytime from your account.

Yes — no contracts, no cancellation fees. Cancel before your next billing date and you won't be charged again. You keep everything from boxes already shipped.

We're working on a pause feature. For now, reach out to us at team@remedy-box.madethis.app and we can manually hold your next shipment.

Yes — the Quarterly Herbal Bundle ships every 3 months at $109.99 (about $36.66/month). It's our best-value option.

Yes. Email us at team@remedy-box.madethis.app before your next billing date and we'll switch your theme for the next shipment.

Shipping

We currently ship within the United States.

Orders are processed within 1–3 business days. Delivery typically takes 5–10 business days after that depending on your location.

You'll receive an email with tracking information as soon as your box ships.

Not yet — US-only for now. We're exploring international shipping and will announce when it's available.

Returns & Refunds

We stand behind every box with a satisfaction guarantee. If you're not happy, email us at team@remedy-box.madethis.app within 14 days of delivery and we'll make it right.

Due to the perishable nature of herbal ingredients, we can't accept returns of opened boxes. If something arrived damaged or incorrect, contact us and we'll send a replacement.

Email us at team@remedy-box.madethis.app with a photo of your box contents and your order number. We'll send the missing item or credit your account.

Using the Remedies

All recipes are designed for beginners. Most take 5–15 minutes with basic kitchen tools (a pot, strainer, and mugs). Step-by-step instructions are included in every box.

Our recipes use traditional herbs that have been used for centuries. However, herbs can interact with medications or conditions. Always consult your healthcare provider before starting any new herbal regimen, especially if you are pregnant, nursing, or on prescription medication.

Still have questions?

We're here to help. Email us anytime.

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    FAQ | Remedy Box